Flexible Office & Coworking Spaces Frequently Asked Questions

Find answers to all your Christie Spaces office space and membership questions.

Christie Spaces, 240 Queen Street, Brisbane, Kitchen And Communal Area

COVID-19

As developments with COVID-19 continue to unfold, Christie Spaces has implemented several long-term strategies to ensure the health and well-being of our members and staff in our spaces.  We assure members that our buildings continue to operate, and we are fully compliant with all government regulations and recommendations for businesses during COVID-19.

We can read our complete response and the safety protocols we have enacted here.

GENERAL FAQ & OUR SPACES

It's easy to enquire and find the perfect workspace for your business. If you're ready to book a tour, click here.

Alternatively, you can send through your details using our enquiry form or give us a call on 1800 806 066. From there, one of our dedicated Leasing Managers will contact you to arrange a time to visit our spaces and learn more about your requirements.  You can also book a time for our Leasing Managers to provide a video tour if you would prefer to view our flexible office spaces remotely.

Our Leasing Managers & Community Team are on-site to assist with your enquiries Monday to Friday from 8:30 AM – 5:30 PM local time. You are welcome to walk-in and visit a workspace at any of our six central CBD locations any time.

Christie Spaces are open 8:30 AM – 5:30 PM local time Monday – Friday across all our locations. This includes our concierge services and Christie Spaces team assistance. Members who have 24/7 access can use their swipe card to enter their designated workspace any time.

We expect all our members to treat others with kindness and respect.

Our Community Guidelines are available in-depth here.

Our regular professional and social events make it easy to build meaningful connections with other members of the Christie Spaces Community.

From our frequent member breakfasts and lunches to our large-scale celebrations at Christmas, Melbourne Cup and EOFY, there's always a new moment to connect.

Our helpful Community Team is on-site to welcome you to our community and help you build a lasting network of lasting business connections in our spaces.

You can view the full range of our social and professional events here.

Our fully-furnished offices come with all the furniture and amenities required.

You are welcome to personalise your desk and office space with personal items so long as these items do not block exits or infringe on another members space.

For larger companies seeking custom configurations or features, please speak to one of our dedicated Leasing Manager to arrange an office suitable for your needs. 

Guests are not permitted to work in your allocated space. You will be required to register them as a guest and book a meeting room for them to use.

Yes, guests are welcome to visit you in your workspace. Please make sure to register them with the Community Team or via the Christie Spaces app.

PUBLIC MEETING ROOM BOOKINGS

Yes, you are able to hire out our meeting and boardrooms for one-off events or recurring events by enquiring on our meeting room pages via the form:

Brisbane Meeting Rooms

North Sydney Meeting Rooms

Sydney Meeting Rooms

Melbourne Meeting Rooms

Please include as much information as possible as our booking team will be in contact with you shortly to create your booking.

Please note: You will not be charged for your booking until 24 hours before your booking. Our cancellation policy allows you to cancel or change your booking with a 100% refund up until you are charged at that time.

We instantly accept bookings that are within 8.30am until 5pm every Monday to Friday (excluding public holidays). If you are looking for an after-hours or weekend booking, please contact our conferencing team directly with your request.

When you arrive onsite for your booking, please check-in with the team at reception. They will provide you with directions to your booked space and can help with anything you may need for your booking. They can also assist you if you need to extend out or change your booking.

You are able to change or cancel your booking up until 24 hours before your event. Your credit card will not be charged until this time, so any changes will be automatically updated and accepted until payment is made. Please get in contact with your booking team if you need any changes to be made to your booking via [email protected]

If you are having trouble changing or cancelling your booking or have an urgent request, please contact us with your booking details on 1800 806 066.

The cost of our meeting rooms and boardrooms varies by the size of the room and the facilities within the space, such as whiteboards, Zoom TV's, video conferencing, or screen sharing. When discussing your needs with our booking team, they will be able to provide an all-inclusive price. Payable by invoice or credit card.

Every meeting and boardroom at Christie Spaces comes inclusive with free hi-speed wifi, onsite IT support, a dedicated administration team on site and screen sharing or video conferencing facilities. Some meeting and boardrooms also contain a whiteboard.

The screen sharing within our meeting and boardrooms is via AirServer and AirPlay and our video conferencing is via Zoom. We also have Logitech MeetUp’s which can screen share and video conference. You can find instructions on how to use those systems here:

AirServer Instructions

Logitech MeetUp Instructions

Zoom TV Instructions

When you are selecting a meeting or boardroom to book, you will be able to read which system and what features are available in that room as well as view a current image of the room.

As a non-member, you can book Christie Spaces meeting or boardrooms at our locations for 4 up to 14 people. These spaces come equipped with different features and technology, depending on your specific needs.

For larger groups or larger scale or more complex events (such as multiple days, catering, specific needs), please reach out to our conferencing team to organise this booking.

For these events, we have conference rooms and packages, as well as training rooms available for hire in Brisbane, North Sydney, Sydney and Melbourne.

Yes, you are able to hire and book our meeting and boardrooms over multiple days. Our hours are limited to 8.30am – 5pm each weekday, so you will need to create a new booking for each day you would like to hire out the space.

However, if you are planning a larger scale or more complicated event, we recommend you reach out to our conferencing team to arrange a package deal for this multi-day event.

Our meeting and boardrooms can be booked up until 1 hour before your booking time, and up to 3 months in advance before the date of your booking. Bookings can be cancelled or changed with 100% refund prior to 24 hours before your booking start time. Bookings that are cancelled or changed within 24 hours before their start time are non-refundable.

Our meeting and boardrooms can be booked for a minimum of 1 hr and a maximum of 8.5 hours per day, between the hours of 8.30am and 5pm Monday to Friday (excluding public holidays).

If you'd like to make a booking for multiple days, we recommend reaching out to our conferencing and events team directly via our 'Enquire Now' form (button located in the top right of the screen).

If you need to extend your meeting room booking, please contact the team at reception. They will be able to book the room out in your name after your original meeting time. Please make sure to do this as soon as you are aware you may need more time, otherwise another customer may book out the room after you and you will be moved to another room to finish your booking.

For large scale and recurring bookings, we do have catering packages available. However, these packages can vary; we recommend if you are after catering packages for your event to contact our conferencing team directly via our enquiry form as we will be able to tailor this package specifically for you.

INCLUSIONS & MEMBERSHIP

Hot Desk

Connect and collaborative in our flexible, shared workspace with business hour access and professional amenities.

  • Common Coworking Area Access to your Chosen Christie Spaces Location
  • High-Speed WiFi Included
  • Business Hour Access
  • Daily Cleaning & Sanitiser Stations
  • Professional Meeting Room Access
  • Beautifully Designed Kitchens & End-of-Trip Facilities
  • Complimentary Tea & Coffee
  • Professional Networking & Social Events
  • Community Team Support & Concierge Services

Dedicated Desk

Achieve alongside other businesses with private workspace in a large, shared office.

  • 24/7 Access
  • Private Desk in a Shared Office
  • Secure Lockable Filing Cabinet
  • Daily Cleaning & Outgoings Included
  • High-Speed WiFi and Ethernet Included
  • Professional Meeting Rooms & Amenities
  • Business-Class Printing
  • Beautifully Designed Kitchens & End-of-Trip Facilities
  • Complimentary Tea & Coffee
  • Mail & Package Handling
  • Community Team Support & Concierge Services
  • Professional Networking & Social Events

Private Office

Empower your business with flexible, fully furnished office space for teams of any size.

  • 24/7 Access
  • Fully Furnished, Lockable & Secure
  • Daily Cleaning & Outgoings Included
  • Professional Meeting Room Access
  • Business-Class Printing
  • Customisable IT Infrastructure
  • High-Speed WiFi & Ethernet Included
  • Mail & Package Handling
  • Community Team Support & Concierge Services
  • Professional Networking & Social Events
  • Beautifully Designed Kitchens & End-of-Trip Facilities

Project Spaces

Set your next project up for success with large office & workspace to suit your team.

  • 24/7 Access
  • Customisable Layout & IT Infrastructure
  • Full & Half Office Floors Available.
  • Fully Furnished, Lockable & Secure
  • Daily Cleaning & Outgoings Included
  • Professional Meeting Rooms
  • Business-Class Printing
  • Customisable IT Infrastructure
  • High-Speed WiFi & Ethernet Included
  • Mail & Package Handling
  • Community Team Support & Concierge Services
  • Professional Networking & Social Events
  • Beautifully Designed Kitchens & End-of-Trip Facilities

Satellite Office

Get complete flexibility with a dedicated satellite office for large businesses and teams.

  • 24/7 Access
  • Customisable Layout & IT Infrastructure
  • Private Amenities & Enterprise Support
  • Full & Half Office Floors Available.
  • Fully Furnished, Lockable & Secure
  • Daily Cleaning & Outgoings Included
  • Professional Meeting Rooms
  • Business-Class Printing
  • Customisable IT Infrastructure
  • High-Speed WiFi & Ethernet Included
  • Mail & Package Handling
  • Community Team Support & Concierge Services
  • Professional Networking & Social Events
  • Beautifully Designed Kitchens & End-of-Trip Facilities

For further information on member inclusions, check out of inclusions page here. 

All memberships renew on the 1st of the month. Your move-in date may vary, please check with your Leasing Manager and Community Team for specific information about your membership or payments.

With flexible terms and authentic support, moving in is a seamless process at Christie Spaces. After enquiring, our dedicated Leasing Managers will discuss your requirements and needs to arrange set up for your office space. You can move in instantly with our fully furnished offices and all-inclusive membership. Our IT Team will assist with your technical specifications, and any custom set up required. Our on-site Community Team is ready to welcome you to your new workspace and to assist with any day to day enquiries or services you need to settle in. 

Invoices are sent to your nominated account in the middle of each month. Payment is due by the first of each month. Please speak to your Leasing Manager or our dedicated Community Team for specific information about your membership and payment information.

Our flexible terms make it easy to adjust your membership as required. We require one calendar months’ notice for move out requests. Please make sure to provide notice one full calendar month in advance and provide notice before the last business day of the month prior to vacating. (For example, if you wish to move out on June 31st, you must give notice to Christie Spaces before May 31st.)

Your move out date should be scheduled be on the last day of the month during the working week as we can't accommodate move-outs over the weekend. For further information, please speak to your Leasing or Community Manager.

Our flexible terms make it easy to upscale or downsize your membership at any time. Our spacious offices and beautifully designed workspace can accommodate teams of any size. To alter your membership or office space requirements, speak to our friendly on-site Leasing Manager or Community Team to find the ideal space for your business.

We would love to see you back! To reactivate your membership, please contact your previous Leasing or Community Manager to begin your membership renewal.

If you find your team is growing quickly, but you don't yet need a larger space yet; or if you'd like to have a rotational in-office schedule for your team, you may want to add an additional member to your workspace. For a monthly recurring cost of $150 ex. GST per additional member, you are able to have additional access cards and keys for your extra members. The amount of access cards and keys per office is limited to 1.5 x the number of desks in your workspace. EG: a 6 desk office is limited to 9 members.

ADDITIONAL SERVICES

We assist with IT set up for our members to ensure our spaces meet their technological requirements.

Christie Spaces is a registered Internet Service Provider, and we provide a wide range of services including private servers, dedicated bandwidth, rack storage, IP addresses and more.

To discuss your IT needs, please contact your Leasing Manager at your location or our friendly IT team at [email protected].

Professional Phone & Call Answering Services

Empower your company with our professional VoIP and call answering services. With a broad range of options to suit organisations of any size, Christie Spaces has the ideal phone package to provide essential support for your business.

  • Handset & Phone Line from $50 a Month
  • Call Answering from $90 a Month
  • High Volume Support from $150 a Month

Download Our Phone Services Information.

Download Our Phone System User Guide.

Additional Business Support Services

  • Binding & Laminating
  • Courier & Mail Services
  • Document Shredding, Printing & Scanning
  • Events Space & Catering
  • Handyman Assistance

If you require multiple mailing addresses as part of your membership, please speak to one of our Leasing Managers about securing a Virtual Membership at another Christie Spaces location.

All six of our central CBD properties offer wireless printing, scanning and copying.

Your membership will come with a monthly printing allowance, and our friendly Community Team is on-site to assist with your printing and scanning needs.

To purchase additional printing capacity, please speak to your Community Manager to customise a package for your needs.

MEETING & TRAINING ROOMS

As a Christie Spaces member, you are able to access meeting rooms by using your monthly coin allowance, with different levels of membership including different coins allowances. You can book meeting rooms using the Christie Spaces app, via our online members desktop portal or through our friendly on-site Community Team.

Meeting room coins per hour:

15 coins - 1 to 2-person room (or $15 per hour)

30 coins - 4-person room (or $30 per hour)

45 coins - 6-person room (or $45 per hour)

60 coins - 8-person room (or $60 per hour)

75 coins - 10-person room (or $75 per hour)

90 coins - 12-person room (or $90 per hour)

110 coins - 14-person room (or $110 per hour)

Please note: the dollar value represents the additional cost of meeting rooms once your monthly allocation of coins has been exhausted.

How do I register a guest for a meeting?

When booking your meeting room via the Christie Spaces app, please select the option to add 'Guest Registrations' to your meeting.  If booking through a Community Team Member, please let them know who will be attending.

With our on-site IT and Community Team we are able to provide full technical support to our members during business hours.

Our meeting rooms currently include wireless screen sharing and HDMI connections. While most of our meeting rooms feature AirServer technology, a select number of our meeting rooms are 'Zoom Rooms' with a built-in easy to use Zoom video conferencing TV.

Download our Zoom Room User Guide.

If you experience any technical difficulties or require assistance, please reach out to IT support or contact your Community Team at the front desk. 

CONFERENCING & OUR EVENT FACILITIES

Throughout all our properties, we have enacted safe social distancing policies to ensure the safety of our members, guests and staff. Determined in line with Government regulations of approximately 4 square metres of space per person, we now have new maximum capacity limits in our conferencing spaces. These new limits have been updated across our conferencing informational material and are also publicly displayed throughout our conferencing spaces.

In addition to new social distancing measures, Christie Spaces Conferencing has also implemented higher standards and frequencies for our cleaning services and practices throughout; with a particular focus on communal areas and shared surfaces.

Our catering procedures have also been updated in line with Government regulations. Each group catering order is individually prepared separately from other catering orders, with individual wrapping and servings implemented where possible. While our catering hygiene practices have always been and remain extremely high, the frequency of our cleaning procedures has increased.

For further information about our COVID-19 policies, please contact our conferencing customer service team.

The daily rate of our conference spaces includes the following:

  • Access to our superfast unlimited WiFi network
  • Use of a high definition ceiling mounted WUXGA projection screen
  • Individual air-conditioning
  • Available technical support
  • Cleaning services
  • Natural lighting and sound proofing in each room
  • All day premium tea & coffee with espresso option
  • Basic equipment included (Flipchart stand with paper and markers, Portable whiteboard with markers, PC audio and speakers, Powerboards)^
  • Colour printing*

^ Complimentary equipment is on a pre-order basis only. Equipment requested on the day is fully chargeable and all equipment is subject to in-house availability. Excludes PA systems, microphones and portable projectors.

*Daily limits apply to usage and room capacities.

All additional equipment, such as extra flipcharts/whiteboards come at additional costs. Equipment that is ordered throughout the course of your event will be charged in full. All additional equipment is subject to in-house availability.

Up to 100 pages of A4 colour printing is included per event, with any additional printing services incurring a charge. 

The additional equipment includes:

  • Electronic whiteboards
  • Polycom conference phone
  • Laptop computer/laser pointer/clicker
  • Lectern (no microphone)
  • Wired Internet
  • PA systems/microphones
  • Additional portable data projectors

We have a variety of catering packages available for events with a minimum of ten participants. Our catering packages include gluten-free, vegetarian, vegan and dairy-free substitutes and options.

Download Brisbane Conference Centre Brochure here.

Download Sydney Conference Centre Brochure here.

Please contact our conferencing customer service team for more information, or to request a specific dietary requirement substitution or offer. Additional charges may apply to special dietary menu items.

Unfortunately, we do not permit external catering. Our internal catering services are largely customisable for special dietary requirements, and we can offer additional add-ons by request.

To find out more about our flexible catering options, please reach out to a member of our conferencing customer service team.

Our conferencing venue operates from 7.30 am – 5.30 pm Monday to Friday.

If you require an earlier entry for set up or a later exit for set down, please contact our conferencing customer service to organise access.

For events with a larger number of participants or for events that will be running over a number of days, please contact our conferencing customer service team to discuss available customisable package deals.

In order to secure your booking, we will require a credit card to be put on file.

Regarding final payment options, we can either charge your recorded credit card or we can send out an invoice to your nominated contact.

We also accept purchase orders, please reach out to our conferencing customer service team to set up this purchase order transaction. Payment will be due at the conclusion of your event. We can offer a 30-day payment plan for your payment, but beyond 30 days your payment will be deemed overdue.

VIRTUAL OFFICES

Our Virtual Office memberships offer a professional CBD business address whilst you can work remotely. This membership includes listing our address as your business address, mail and package handling services, invitations to our professional events and access to our desktop member portal and app. This membership also includes the option to book our many meeting rooms and training spaces (with optional catering services) only as you need, access to our business-class printers and a range of professional phone answering services that can be tailored to suit your Virtual Office Membership at an additional cost.

Our Virtual Office Membership monthly cost is $95 at any of our six central buildings. We also offer bundles when you opt for additional services to add-on to your Virtual Office Membership.

Virtual Offices are very legal! This service simply allows you to list a Christie Spaces address as your business address (aiding with Google search results), including you in an exclusive coworking community, with the option to book a physical space at our premises only as you need.

Setting up a Virtual Office Membership with Christie Spaces is easy! Simply decide which of our six central locations is best suited for your business, submit an enquiry and we'll begin the process of beginning your membership. You will be set up as a Christie Spaces member with a login to our desktop members portal where you can book out a physical workspace if needed. We will only need your basic business details, billing info and whether you would like to supplement your Virtual Office Membership with a phone answering service

HOT DESKS

A Hot Desk Membership allows you to access our coworking common areas to work from with all the services of our professional building available to you - simply pick a spot and start working! It's a flexible and affordable way to be connected to similar-minded professionals in a productive and fully serviced environment.

A Hot Desk Membership with Christie Spaces gives you the flexibility of an available workspace in any of our coworking common areas, giving you the flexibility to pick a space and start working! Your hot desking membership will include access to our business class printers, meeting rooms (monthly allowance included), professional networking events, hi-speed internet and complimentary tea and coffee facilities.

The term 'Hot Desk' is said to have come from an old Navy practice of 'hot racking' or 'hot bunking', in which a sailor finishing their shift would take up the still-warm bunk of the sailor whose shift was just beginning. Nowadays, this term applies to the transient nature of working from any desk you choose that is available. Hot desking may be available in larger operations within their own designated workspace, but for coworking, hot desking means picking a free space in a common area and then beginning your work. 

A Hot Desk environment provides you with a professional and productive environment in a fully serviced workspace, without the hassle of an inflexible lease or set workspace. With all amenities of a serviced office at your fingertips and like-minded professionals all around, a hot desk environment is perfect for those who appreciate flexibility and variety in their work-life.

Kayla Kaitu'u
Kayla Kaitu'u

Community Team Lead

1800 806 066
[email protected]

Let's have a chat